Modernizing Communications: A Case Study with The Planet Group and ReadyNine

Note: This content was originally produced by Cloud Trusted Advisor, now proudly part of ReadyNine. While logos and names may differ, the expertise, processes, and insights align fully with ReadyNine’s standards and offerings. All material remains relevant and reflects our unified commitment to client success. Unveiling The Ultimate Zoom Phone Ca… How The Planet Group Modernized Communications and Saved $320K with Zoom Phone — Powered by ReadyNine In today’s fast-paced business environment, outdated technology can become a hidden obstacle to growth, productivity, and profitability. That’s exactly the situation The Planet Group — a global recruiting powerhouse based in Chicago — found themselves in before partnering with ReadyNine to overhaul their telephony environment. Here’s how ReadyNine helped transform their communication systems — and delivered significant savings along the way. The Challenge: An Outdated Phone System Costing Time and Money For over a decade, The Planet Group operated with a legacy phone system that no longer met their evolving needs. As a recruitment company where the phone is critical to daily operations, system reliability wasn’t optional — it was essential. Key challenges they faced: ● A fragmented communications environment (phones, chat, email, etc.). ● Rising monthly telephony costs nearing $20,000. ● Lack of modern collaboration tools integrated into their workflows. ● No strategic roadmap to update or optimize their system. Like many IT teams today, their internal resources were stretched thin, managing cybersecurity, infrastructure, and day-to-day operations. They needed an expert partner to drive the evaluation, selection, and implementation process.

The Solution: ReadyNine’s Proven 10-Step Process Leveraging over 20 years of industry experience, ReadyNine guided The Planet Group through a streamlined 10-step communications transformation process. Our approach included: ● Market Research: Rapidly narrowing down vendors using proprietary selection tools. ● Vendor Evaluation: Aligning solutions to The Planet Group’s specific operational needs. ● Contract Negotiation: Securing the best pricing and terms. ● Implementation Support: Seamlessly rolling out the new platform with minimal disruption. ● Adoption and Training: Ensuring user buy-in for a smooth transition. Given the urgency — a firm three-month window for global deployment — precision and speed were critical. With ReadyNine’s support, The Planet Group moved from evaluation to go-live without missing a beat. The Outcome: A Unified Communication System Built for Growth The Planet Group selected Zoom Phone as their new unified communications (UCaaS) platform — and the results speak for themselves: ● 50% cost savings: Monthly telephony expenses cut from $20,000 to $10,000, totaling $320,000 in projected savings. ● Increased productivity: Unified chat, voice, and email capabilities improved operational efficiency. ● Scalability and Simplicity: Zoom Phone’s intuitive interface and reliable performance future-proofed their communications. ● Leadership Advancement: Our main point of contact was promoted to lead cybersecurity initiatives — showcasing the project’s business impact.

Why Zoom Phone? At ReadyNine, we recommend solutions based on the unique needs of each client. However, for companies like The Planet Group, Zoom Phone stood out due to: ● Exceptional reliability — telephony treated as a seamless application. ● Ease of use — a design philosophy similar to Zoom Video. ● Industry leadership — positioned in Gartner’s Magic Quadrant. ● Ongoing innovation — especially in AI and collaboration tools. Zoom continues to demonstrate strength, stability, and innovation in a market where many legacy providers have faltered. Ready to Modernize Your Communications? Whether you’re actively evaluating unified communications solutions or just starting to notice the cracks in your current setup, ReadyNine is here to help. We offer full-lifecycle support — from initial evaluation to successful adoption — ensuring you find the best-fit platform for your business while optimizing costs. Contact ReadyNine today to streamline your expenses, source the right solutions, and move your business forward with confidence. www.readynine.com Email: [email protected] Call us: +1 (312) 825-0099 Address: 500 W. Madison, Ste. 1000 Chicago, IL 60661