How to Migrate from Avaya Aura to Microsoft Teams Voice in Seven Steps

HOW TO MIGRATE FROM AVAYA AURA TO MICROSOFT TEAMS VOICE IN SEVEN STEPS Without Needing A PHD In Avaya & Microsoft Phone Systems

ASSESS CURRENT SETUP Evaluate your current Avaya Aura system, including features, users, and call flows, to determine what needs to be migrated to Microsoft Teams Voice. 2

PLAN MIGRATION STRATEGY Create a detailed migration plan that outlines the timeline, budget, resources, and communicationstrategy for the transition to Microsoft Teams Voice. 3 www.readynine.com

CONFIGURE MS TEAMS VOICE Set up Microsoft Teams Voice accounts, phone numbers, call routing, voicemail, and other necessary features to match your current Avaya Aura setup. 4

PORT PHONE NUMBERS Work with your telecommunications provider to port existing phone numbers from Avaya Aura to Microsoft Teams Voice to ensure user continuity. 5 www.readynine.com

TRAIN USERS Provide training and support on using Microsoft Teams Voice features, such as making calls, transferring calls, setting up voicemail, and using conferencing options. 6

TEST AND TROUBLESHOOT Conduct thorough testing of the Microsoft Teams Voice system to ensure all features work correctly and troubleshoot any issues arising during migration. 7 www.readynine.com

GO LIVE Once testing is complete and users are trained, switch to Microsoft Teams Voice as the primary communication System and monitor for any additional issues that may arise post-migration. Next, Decommission Your Avaya PBX And Say Goodbye To Managing A Complex System With Expensive 8

EXPERIENCE & TESTIMONIALS Tim Fogarty Technology Consultant We are expert negotiators with access to special offers and incentives that are exclusive to our ecosystem. We have a 95% project success rate. Our dedicated project management team will be with you every step of the way, from vendor evaluation through implementation and adoption. Unlike your vendor sales reps, who churn every six months, we are with you before, during, and after the project implementation. 9 www.readynine.com

I hired ReadyNine to help with our Contact Center as a Service and Unified Communications project. It was a complicated project where we wanted to upgrade our technology, but we also wanted a good value for our investment. There were several departments and many different stakeholders involved. ReadyNine offered expert assistance in navigating the decision -making process and helped us make the right decision on time and within our budget. They kept the vendors on track and saved me a ton of time on this project. We couldn’t have done it without them and their team. They are a true professionals and a delight to work with. I would highly recommend working with them. We are a staffing firm that is growing both organically and via acquisitions. With 2-3 acquisitions per year, our IT department, which we run lean, does not have time to take on large projects, such as evaluating VoIP providers. We relied on ReadyNine and their industry expertise to evaluate the major players and help develop a shortlist of vendors for us to focus on, based on our requirements. ReadyNine guided us through vendor review process and managed the project through until the end, when we signed with our vendor of choice. We ended up saving over $10K per month with this project. We could not have succeeded without ReadyNine’s assistance. I could not be more impressed with the value ReadyNine provided when we migrated from a Cisco Call Manager Phone Solution to a Unified Communications solution from Fuze. We migrated 5OO users globally and saved $1M by eliminating voice trunks and Cisco maintenance. ReadyNine helped us every step of the way, from start to finish. When we have an issue, ReadyNine is able to escalate directly with the cloud provider. After the successful VoIP migration, we relied on ReadyNine to help us source the right SD-WAN and Fiber globally. TESTIMONIALS Product Manager - E - Commerce, Consumer Supplies Company VP Of Technology, Outsourced Global Workforce Company Global Network Services Manager, Global Business Company 10

UCaaS MATRIX: MICROSOFT TEAMS 11 www.readynine.com

UCaaS MATRIX: MICROSOFT TEAMS 12

UCaaS MATRIX: MICROSOFT TEAMS 13 www.readynine.com

WE’VE HELPED THESE LEADING ORGANIZATIONS GENERATE $2.5M IN SAVINGS 14

6060 Center Drive Los Angeles, CA 90045 Address: +1 310 759 3633 Phone: readynine.com Website: [email protected] E-mail: Architect / Photographer Melisa Sanders CONTACT US Tim Fogarty Technology Consultant 15 www.readynine.com