(IQA) INTELLIGENT QUESTIONNAIRE ASSESSMENT We finalize your needs & requirements for a solution and then coordinate with our dedicated contact center engineers to summarize and centralize your requirements. This means you don’t have to repeat yourself over and over as we meet with preferred vendors and avoid feeling like you’re “starting over” on every call. Allows us to hit the ground running with each vendor because we have all the information, we need up front at our fingertips. 3