Seven Strategies to Reduce IT Expenses by 15% for 2024

2024 SEVEN WAYS TO CUT YOUR IT SPEND BY 15% WITHOUT IMPACTING PERFORMANCE

In summary, TEM solutions can help businesses save money and improve their telecom expense management practices by optimizing costs, providing expense visibility, automating processes, ensuring compliance, and enhancing cost allocation. Telecom expense management (TEM) solutions help businesses identify areas of potential cost savings by analyzing usage patterns, optimizing service plans, and negotiating better rates with telecom providers. This can lead to significant cost reductions over time. TEM solutions provide businesses with detailed insight into their telecom expenses, allowing them to track spending, identify billing errors, and monitor usage trends. This visibility helps businesses make informed decisions about their telecom expenses and avoid unnecessary charges. TEM solutions help businesses ensure compliance with telecom contracts, regulations, and internal policies by providing tools to monitor and enforce usage guidelines. By avoiding penalties and unauthorized charges, businesses can save money and mitigate risks associated with non-compliance. TEM solutions automate time-consuming tasks such as invoice processing, vendor management, and reporting, reducing the need for manual intervention and streamlining telecom expense management processes. This efficiency can save businesses time and money by minimizing administrative costs. TEM solutions enable businesses to accurately allocate telecom expenses to departments, locations, and cost centers, improving accountability and transparency within the organization. This helps businesses identify opportunities for cost containment and optimize spending across the organization. EXPENSE / SaaS MANAGEMENT FOR IMMEDIATE SAVINGS 01. Cost Optimization 02. Expense Visibility 04. Compliance & Government 03. Automation & Efficiency 05. Cost Allocation & Accountability 2

Conclusion AI and automation can help businesses save money and achieve greater operational effectiveness by increasing efficiency, reducing labor costs, improving decision-making, enhancing customer service, and implementing preventative maintenance measures. Increased Efficiency: Al and automation can streamline repetitive tasks, reducing the time and resources needed. This increased efficiency can save costs by optimizing workflows and improving productivity. Reduced Labor Costs: By automating routine tasks, businesses can reduce the need for manual labor and reallocate resources to more strategic initiatives. This can result in lower labor costs and increased efficiency. Improved Decision-making: Al technologies can analyze large amounts of data and provide valuable insights to help businesses make informed decisions. By leveraging Al-driven analytics, businesses can optimize processes, reduce waste, and identify cost saving opportunities. Enhanced Customer Service: Al-powered chatbots and virtual assistants can handle customer inquiries and support around the clock, reducing the need for human customer service agents. This can lower customer service costs while improving response times and customer satisfaction. Preventative Maintenance: Al and automation can predict equipment failures and maintenance needs before they occur, allowing businesses to schedule maintenance proactively and avoid costly downtime. This predictive maintenance can save money by preventing costly repairs and prolonging the lifespan of equipment. IMPLEMENTATION AI & AUTOMATION FOR REPETITIVE TASKS 3 www.readynine.com

SD-WAN can help organizations save money in the long run by improving network performance, reducing operational costs, and enhancing security. Summary SD-WAN eliminates the need for expensive hardware appliances and replaces them with more cost-effective software-defined solutions. SD-WAN’s centralized management and automation capabilities reduce the need for manual network configuration and troubleshooting, resulting in lower operational costs. SD-WAN optimizes network traffic and routing, leading to better performance and reduced bandwidth usage, potentially lowering internet costs. SD-WAN allows for dynamic load balancing across multiple internet connections, maximizing network uptime while reducing the need for expensive dedicated connections. SD-WAN provides built- in security features and encryption capabilities, reducing the need for additional security solutions and potentially saving on security costs. Reduced Hardware Costs Lower Network Management Costs Improved Network Efficiency Better Utilization of Multiple Network Connections Enhanced Security KILLS THOSE EXPENSIVE MPLS CIRCUITS IN FAVOR OF SD-WAN 4

UCaaS can help businesses save money and improve efficiency by streamlining communication, reducing maintenance costs, and enhancing productivity. Summary DITCH THE PBX & MIGRATE TO UNIFIED COMMUNICATIONS Lower Communication Costs: UCaaS eliminates the need for traditional phone lines and hardware, reducing costs associated with long-distance calls and maintenance of on-premises equipment. Scalable Pricing Options: UCaaS providers offer flexible pricing plans based on the number of users and features needed, allowing businesses to only pay for what they use and quickly scale up or down as needed. Reduced IT Expenses: With UCaaS, the provider handles maintenance, upgrades, and troubleshooting, freeing up IT resources and reducing the need for dedicated support personnel. Improved Productivity: UCaaS offers features such as video conferencing, instant messaging, and mobile integration, which increase collaboration and efficiency among employees and ultimately save time and money. Centralized Management: UCaaS provides a centralized platform for managing all communication tools, simplifying administration, and reducing the need for multiple vendors and disparate systems. 5 www.readynine.com

CCaaS can help businesses save money and improve their operations by reducing upfront costs, offering flexible pricing options, streamlining maintenance, improving customer service efficiency, and enhancing workforce productivity. Summary CCaaS eliminates the need for expensive hardware and software installations, as everything is hosted in the cloud. This reduces initial capital expenditures and allows businesses to pay for only what they use on a subscription basis. CCaaS providers offer flexible pricing plans based on the number of users and features needed, allowing businesses to scale up or down quickly as their needs change. This ensures that businesses are paying for sufficient capacity. With CCaaS, the provider handles maintenance and updates, eliminating the need for in-house IT resources to manage and troubleshoot the system. This can result in lower operational expenses and increased efficiency. CCaaS provides advanced features such as automatic call distribution, interactive voice response, & real-time analytics, which can improve customer service operations & reduce response times. This can increase customer satisfaction & retention, ultimately saving money in the long run. CCaaS enables remote work & mobile capabilities, allowing employees to work from anywhere & access the system on multiple devices. This flexibility can increase productivity & collaboration among team members, ultimately saving time and reducing commuting and office overhead costs. Lower Upfront Costs Scalable Pricing Reduced Maintenance Costs Enhanced Customer Service Efficiency Improved Workforce Productivity REPLACE YOUR ON-PREMISE CONTACT CENTER WITH A COST-EFFECTIVE CLOUD SOLUTION 6

Network or circuit aggregation can help businesses save money by reducing costs, improving network performance, enhancing resilience, simplifying management, and providing scalability for future growth. Conclusion HIRE A NETWORK AGGREGATOR TO INCREASE PERFORMANCE & LOWER COST Aggregating multiple circuits or networks can help businesses negotiate better rates with providers, leading to monthly bill savings. Managing a single aggregated network connection is easier and more cost effective than managing multiple separate connections. This can reduce operational costs and streamline network administration tasks. By combining multiple connections, businesses can achieve higher bandwidth capacity at a lower cost per unit, improving network performance and reducing the need for additional upgrades. Network aggregation allows businesses to quickly scale up or down their network capacity as needed without incurring significant costs. This flexibility can help businesses adapt to changing bandwidth requirements without overspending. Aggregating networks can provide redundancy and failover capabilities, ensuring business continuity in network outages. This can prevent costly downtime and loss of productivity. Reduced Costs Simplified Management Increased Bandwidth Efficiency Scalability Redundancy & Resilience 7 www.readynine.com

Managed Services can help businesses save money and achieve greater operational effectiveness by reducing IT costs, improving efficiency, providing proactive maintenance, offering scalability, and providing access to cutting-edge technology. Conclusion Managed services providers offer comprehensive IT support and services for a fixed monthly fee, eliminating the need for costly in-house IT staff and infrastructure. This can result in significant cost savings. Managed service providers have the expertise and resources to efficiently manage and maintain IT Systems, leading to improved performance, reduced downtime, and increased employee productivity. This efficiency can result in cost savings by avoiding costly disruptions Managed service providers proactively monitor and maintain IT Systems to prevent issues before they occur, reducing the need for expensive emergency repairs and downtime. This preventative maintenance can save businesses money in the long run. Managed service providers offer flexible solutions that can easily scale up or down to meet businesses’ changing needs. This scalability can help businesses avoid unnecessary costs associated with over provisioning or under-utilizing IT resources. Managed service providers have access to the latest technology and tools, allowing businesses to benefit from advanced solutions without the high upfront costs of purchasing and implementing them independently. This can help businesses stay competitive and innovative while saving money on technology investments. CORE VS CHORE - OUTSOURCE WITH MANAGED SERVICES 01. Reduced IT Costs 02. Improved Efficiency 03. Proactive Maintenance 04. Scalability 05. Access To Cutting-Edge Technology 8

EXPERIENCE & TESTIMONIALS Tim Fogarty Technology Consultant We are expert negotiators with access to special offers and incentives that are exclusive to our ecosystem. We have a 95% project success rate. Our dedicated project management team will be with you every step of the way, from vendor evaluation through implementation and adoption. Unlike your vendor sales reps, who churn every six months, we are with you before, during, and after the project implementation. 9 www.readynine.com

I hired ReadyNine to help with our Contact Center as a Service and Unified Communications project. It was a complicated project where we wanted to upgrade our technology, but we also wanted a good value for our investment. There were several departments and many different stakeholders involved. ReadyNine offered expert assistance in navigating the decision -making process and helped us make the right decision on time and within our budget. They kept the vendors on track and saved me a ton of time on this project. We couldn’t have done it without them and their team. They are a true professionals and a delight to work with. I would highly recommend working with them. We are a staffing firm that is growing both organically and via acquisitions. With 2-3 acquisitions per year, our IT department, which we run lean, does not have time to take on large projects, such as evaluating VoIP providers. We relied on ReadyNine and their industry expertise to evaluate the major players and help develop a shortlist of vendors for us to focus on, based on our requirements. ReadyNine guided us through vendor review process and managed the project through until the end, when we signed with our vendor of choice. We ended up saving over $10K per month with this project. We could not have succeeded without ReadyNine’s assistance. I could not be more impressed with the value ReadyNine provided when we migrated from a Cisco Call Manager Phone Solution to a Unified Communications solution from Fuze. We migrated 5OO users globally and saved $1M by eliminating voice trunks and Cisco maintenance. ReadyNine helped us every step of the way, from start to finish. When we have an issue, ReadyNine is able to escalate directly with the cloud provider. After the successful VoIP migration, we relied on ReadyNine to help us source the right SD-WAN and Fiber globally. TESTIMONIALS Product Manager - E - Commerce, Consumer Supplies Company VP Of Technology, Outsourced Global Workforce Company Global Network Services Manager, Global Business Company 10

CONNECTIVITY MATRIX 11 www.readynine.com

UCaaS MATRIX 12

SECURITY MATRIX 13 www.readynine.com

TEM MATRIX 14

WE’VE HELPED THESE LEADING ORGANIZATIONS GENERATE $2.5M IN SAVINGS 15 www.readynine.com

6060 Center Drive Los Angeles, CA 90045 Address: +1 310 759 3633 Phone: readynine.com Website: [email protected] E-mail: Architect / Photographer Melisa Sanders CONTACT US Tim Fogarty Technology Consultant 16