We were introduced to the Planet Group through an executive who sits on the Company’s Board. This led to an introduction to Bob Scalise, VP of Technology for the Planet Group. The Director of Operations and the CEO’s executive assistant were also part of the steering committee to find a new unified communications-as-a-service solution. With our years of direct industry experience, proven framework, and a 10-step process for evaluating, implementing, and adopting disruptive technologies, the Planet team felt like ReadyNine was the right fit with our unbiased approach to vendor selection. Bob cited two main success factors for working with us. The first was time savings. With our proprietary decision-making tools, we could reduce the number of vendor choices from over thirty to a manageable three, in just 60 seconds. The second was cost savings. We were able to save The Planet Group $320k by moving to Zoom Phone from Fuze. INTRODUCTION Staffing & Recruiting Industry: CIO, VP Technology, IT Director Buyer Persona: Bob Scalise Customer: The Planet Group Client: 2

Cost Reduction with Zoom Phone: A Case Study by ReadyNine - Page 2 Cost Reduction with Zoom Phone: A Case Study by ReadyNine Page 1 Page 3