The Pioneer eTSP: Enterprise Technology Solutions Provider

ReadyNine offered expert assistance in navigating the decision-making process Oriental Trading, faced challenges with an outdated call center, & poor customer satisfaction. ReadyNine was brought in to evaluate, select, and implement a new solution. Leveraging its proprietary research tools and industry expertise, ReadyNine shortlisted top vendors, managed vendor coordination, and facilitated decision-making, ensuring alignment across stakeholders. Once the best solution was chosen, ReadyNine took charge of project implementation, overseeing deployment timelines, vendor negotiations, and training to ensure seamless adoption. Summary Improved call center service and realized more than $500k in savings Results: Oriental Trading A Berkshire Hathaway Company Client Case Study: US HQ: 500 W Madison, Suite 1000, Chicago, IL 60661 [email protected] | www.readynine.com Identify the right technology with expert research, shortlist top vendors, and define your requirements efficiently. Streamline vendor coordination, evaluate proposals, and conduct live solution demos to ensure the best fit for your organization. We expertly architect, deploy, and manage your tech. The Pioneer eTSP Enterprise Technology Solutions Provider Are You Ready? (312) 825 0099 We stick with you to ensure your project is delivered on time & within budget. This means we work closely with you to keep the vendor on track & meet their commitments and agreed timeline. Increase revenue by increasing the speed of adoption by all team members and stakeholders to get the most out of your new solution. Cut down on the delay between implementing your solution and seeing the benefits in your organization.

Tech Expense Management Automating invoice processing, auditing for errors, & optimizing billing plans, our platform ensures cost savings and efficiency. Lifecycle Management We empower businesses to efficiently manage complex, multi-site infrastructures, optimizing the value and performance of assets. System Migrations A well-executed system migration is critical for achieving objectives while minimizing risks and downtime. RFP Automation ReadyNine’s in-house RFP automation software streamlines the often complex and time- consuming RFP process. Professional Services Superior voice platforms, boosting the employee experience and collaboration UCaaS Proactively protect your business from digital threats and ensure peace of mind Security Optimize network performance, enhance security, and streamline connectivity SD-WAN Empower your network for enhanced connectivity and performance Connectivity With insight into emerging trends and tailored recommendations, we help you make informed decisions that drive success. Our portfolio features ReadyNine-certified products designed to work together effortlessly, maximizing value. Core technology products that drive business transformations. Are You Ready? [email protected] Reliable, flexible, and cost-effective data solutions Colocation Enable seamless access, scalability, and performance with cloud solutions built for agility Cloud Boost CSAT with omnichannel solutions powered by advanced analytics and AI CCaaS Drive innovation, efficiency and growth with advanced AI AI ReadyNine alleviates the burden on IT teams by providing local, tier 1 support. Our team of skilled professionals proactively monitors and manages your infrastructure, resolving issues quickly and minimizing downtime. Managed Services