The Pioneer eTSP: Enterprise Technology Solutions Provider

ReadyNine offered expert assistance in navigating the decision-making process Oriental Trading, faced challenges with an outdated call center, & poor customer satisfaction. ReadyNine was brought in to evaluate, select, and implement a new solution. Leveraging its proprietary research tools and industry expertise, ReadyNine shortlisted top vendors, managed vendor coordination, and facilitated decision-making, ensuring alignment across stakeholders. Once the best solution was chosen, ReadyNine took charge of project implementation, overseeing deployment timelines, vendor negotiations, and training to ensure seamless adoption. Summary Improved call center service and realized more than $500k in savings Results: Oriental Trading A Berkshire Hathaway Company Client Case Study: US HQ: 500 W Madison, Suite 1000, Chicago, IL 60661 [email protected] | www.readynine.com Identify the right technology with expert research, shortlist top vendors, and define your requirements efficiently. Streamline vendor coordination, evaluate proposals, and conduct live solution demos to ensure the best fit for your organization. We expertly architect, deploy, and manage your tech. The Pioneer eTSP Enterprise Technology Solutions Provider Are You Ready? (312) 825 0099 We stick with you to ensure your project is delivered on time & within budget. This means we work closely with you to keep the vendor on track & meet their commitments and agreed timeline. Increase revenue by increasing the speed of adoption by all team members and stakeholders to get the most out of your new solution. Cut down on the delay between implementing your solution and seeing the benefits in your organization.