of providers believe they do patient engagement well of patients said they were happy with provider communication1 76% 54% Today’s patients expect a personalized, seamless experience across chat, social, video, messaging, and voice from any device. Plus, they want more selfdirected options. Similarly, your staff needs smart tools to connect faster and access critical insights from your electronic health record (EHR) systems at just the right time. Integrating your communications across patient touch points enables intelligent, connected experiences for both staff and patients. ReadyNine brings you industry-leading cloud communications systems. Through integrated messaging, video conferencing, and phone services, our solutions streamline point-of-care communications and health service coordination to improve patient outcomes. This HITRUST CSF-certified solution creates a highly secure and robust collaboration hub for: 1 Pega Survey - 2022 • Robust point-of-care collaboration and treatment coordination • One-touch collaboration via push-to-talk capabilities • Complete ePHI exchange (files/links/desktop sharing) • Conversation-intelligence reporting to measure staff/patient sentiment • Full telehealth service coordination and delivery (video or voice-only) • Simple and centralized web-based user and system administration • Advanced analytics and user performance insights • Access from anywhere from devices of choice • (desktop/tablet/mobile) A Communications Solution for Modern Challenges Empower Your Care Team’s Connectedness 2

ReadyNine 2024: Intelligent Healthcare Communications Platform - Page 2 ReadyNine 2024: Intelligent Healthcare Communications Platform Page 1 Page 3