Go well beyond standard messaging, video, and phone capabilities to provide a 360-degree view of patients when they call. This view provides highly customizable data insights, such as: Provide a call-generated, 360° patient view for your staff - while you also create a digital front-door for patient self-service. Our systems offer pre-configured voice and chatbot interfaces for inbound clinical workflows. Key features and capabilities include: • Identification/authentication • Preferred pharmacy details • Automated pause & resume • PCI bill-pay/insurance details • Medical conditions • Workflow hand off to EH Rs • Referral details • Appointment Scheduling • Bill Payment • Prescription Management • Call Steering • AI-Powered Multi-Language • Support • Post-Call Surveys • Appointment details • Prescription details • Demography • Patient encounters • Billing details • Workflow hand off to CRM • Nurse triage incident details • Patient Identification/Verification • Flexible Reporting • EHR Password Reset • Support Domain Password Reset • Multi-EHR/CRM Integration • Omni-Channel Support AI-Enabled Service Efficiencies Personalized Inbound Engagement 4